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FAQ

How do I place an order?

Add products to your cart, go to checkout, enter your delivery details and choose Cash on Delivery or Bank Transfer. You will receive an order confirmation by email/SMS.

How much is delivery?

Rs. 250 nationwide, and FREE on orders above Rs. 3,000.

How long does delivery take?

2–3 working days for major cities, 3–5 working days elsewhere.

How can I track my order?

A tracking number is sent by SMS/WhatsApp once your order is dispatched.

What if the item is damaged?

Contact us within 7 days with a photo and we will replace it free of charge.

How do I get the 10% advance payment discount?

Choose Advance Payment (EasyPaisa / JazzCash / Bank Transfer) at checkout — the advance payment discount of a flat 10% is applied to your total automatically. Transfer the amount and send the receipt on WhatsApp, and your order ships as soon as payment is confirmed.

Is there a fee for Cash on Delivery?

Yes — a 4% COD service fee is added at checkout. Pay online in advance instead and save 10%.